Policies

Terms & Conditions
These terms and condition apply to DϋK ZEPHNE “DZ” website located at www.dukzephne.com, and all web sites (“the site”) associated with DZ, including but not limited to all social network.  By using THE SITE, you agree to be BOUND by these terms and conditions set therein.

Privacy Policy
At DZ, we want to make your online shopping experience fun, convenient and most all safe. We are committed to ensuring that your privacy is protected, so, have put in place suitable management and electronic procedures to safeguard and secure your information while shopping with us.

Shipping Policy
All orders shipped will be insured however, we encourage all customers to inspect package for damage or tampering before signing for receipt. Due to the fact that our products are custom made to your specifications, all orders placed are shipped based on agreed time between customer and DZ. All shipping charges are based on USPS or UPS rate tables.  Extra charges will apply for international orders.

Free Shipping
DZ will offer free shipping within the US for any item(s) purchased above $500.00

Return Policy
DZ stands behind its products 100% and is committed to customer satisfaction. We will amend our products to meet your satisfaction. Because our product is hand crafted to your specification, all return must be initiated within fourteen (14) days of receipt. Please include name, purchase date and original package. If there is damage due to abuse, misuse, or negligent in handling, the product will not be accepted, purchaser may be charged at the invoice list price. Once a product is returned and it is accepted, we will refund, or process a new item within days.


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